A question about your cup?

Talk to the chaura team

We’d love to help.

For an order question, include your order number and the email address used at checkout. Please don’t send payment card details.

For brewing help, tell us your machine, basket, and which tea you’re making. A little context helps us give you a useful answer.

Looking for something specific?

• View your orders — sign in with the email you used at checkout.
• Shipping, preorders & returns — dates, delivery costs, and help with an order.
• Make your first cup — the recipe, equipment, and cleanup.
• Check your setup — what you need before trying tea shots.

The business behind chaura

getchaura.com is operated by CHAURA TEA LLC, a Wyoming limited liability company.

Registered agent

For legal correspondence only. This is not a shop, warehouse, or return address. Please email us before sending any product back.